FAQs

Have questions?

Let's address what most people want to know before we talk..

Why "Fractional"?

Because you don't need someone full-time. You need strategic AI guidance during planning, hands-on implementation during builds, and ongoing maintenance after launch. That's 10-15 hours per month after the initial build phase.

We already have an IT team. Why do we need you?

IT team manages infrastructure and keeps systems running. I identify which workflows to automate, build the automation, and provide strategic guidance on AI opportunities. Different skill sets. Most IT teams aren't trained in AI implementation—and they're already busy.

What if we just want advice, not implementation?

That's not my model. I'm not an advisor who gives recommendations and leaves you to figure out implementation. If you want strategy without execution, there are consultants for that. I combine both because most SMEs need someone who can do, not just advise.

Do you work with remote teams?

Yes. Everything is remote-first. We do interviews via video calls, build automations that work across locations, and check in virtually. As long as your team can spare time for initial conversations, geography doesn't matter.

How do you charge—fixed project or hourly?

Fixed price for the initial build phase (90 days). Fixed monthly fee for ongoing maintenance and advisory. No hourly billing, no scope creep surprises. You know exactly what you're paying before we start.

What industries do you work with?

This approach is domain-agnostic. Professional services, e-commerce, manufacturing, healthcare, real estate, marketing agencies—if you have repetitive workflows that follow patterns, we can automate them. The principles are the same across industries.

What happens if you get hit by a bus?

Fair question. All automations are documented and built on standard platforms, not proprietary code. I also have technical partners who can step in if needed. But the goal is reliability—this isn't a side project. This is what I do.

How involved does our team need to be?

Week 1-2: 30-45 minute interviews with 3-5 people. Week 3-5: One person tests the first automation (2-3 hours total). After that? They just use simple interfaces. No ongoing technical burden..

Can we start with just one automation to test?

Absolutely. We typically recommend 2-3 automations in phase 1 because that's where you see compound effects, but we can scope it down to one proof-of-concept if you prefer. Most clients want to see it work before committing fully.

Can we see examples of automations you've built?

I can walk you through the types of automations (invoice processing, customer follow-ups, data syncing) and how they work conceptually. I can't share client implementations due to confidentiality. But on our call, I'll explain specific examples relevant to your industry.

Can you help us with AI strategy beyond automation?

Yes. Part of fractional CAIO services is advising on broader AI opportunities—should you add AI features to your product, how to think about AI in your industry, what to explore vs. ignore. Strategic guidance is included in ongoing engagement.

What size company is too small for this?

Under $500K in annual revenue, you're usually still figuring out core business processes. Wait until you have repeatable workflows worth automating. Below 5 employees, the math often doesn't work yet. But $1M+ with 10+ people? That's the sweet spot.

Do we own the automation or do you?

You own the outcome and the interface. I maintain the technical backend. Think of it like any other business service—you own your financial data, but your accountant manages the systems that process it. You're paying for working automation, not code ownership.

What if we want to bring this in-house eventually?

That's a legitimate long-term goal. Year 2-3, we can transition to a consulting role where I advise your internal team. The platforms we use are learnable. But most clients prefer keeping it external—we handle the technical complexity while they focus on their business.